Frequently Asked
Questions
Everything you need to know about AI Academy.
AI Academy is an interactive mobile learning app that teaches you Artificial Intelligence through bite-sized lessons, quizzes, and gamification. It covers everything from AI fundamentals to hands-on building — powered by Gemini Pro for real-time AI interaction.
Our AI Chat is powered by Google's Gemini Pro. It can answer questions about AI, technology, and help explain any concept from the curriculum. Free users get a limited number of messages per day; Pro subscribers get unlimited access.
Hearts represent your lives during lessons — wrong answers cost 1 heart. When you run out, you need to wait for them to refill or spend gems to restore them. Gems are earned by completing lessons and can be used to buy hearts, avatars, and power-ups in the shop. Pro subscribers get unlimited hearts.
Yes — AI Academy is free to download and use. Free users get access to 20+ lessons, basic AI chat, XP and streak tracking; free users will see ads. A Pro subscription removes ads, unlocks all 50+ lessons, gives unlimited hearts and AI chat, plus exclusive avatars.
On iOS: go to Settings → [Your Name] → Subscriptions and cancel AI Academy Pro. On Android: go to Google Play → Subscriptions. Cancel at least 24 hours before renewal to avoid being charged. Pro access continues until the end of the current billing period.
Yes. Sign in with the same account on any device and your progress, XP, gems, and subscription status will sync automatically via our cloud backend.
All purchases are processed through Apple App Store or Google Play. Refund requests must be made directly through them — Apple: reportaproblem.apple.com; Android: via Google Play's refund request form. We do not process refunds directly.
Email us at bantulearn.info@gmail.com. We aim to respond within 24–48 hours on business days.